Privacy Policy
Welcome to Germany Navigator. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services hosted on the Thinkific platform.
By using our website and enrolling in our courses, you consent to the practices described in this policy.
1. Who We Are
Germany Navigator (“we”, “our”, or “us”) provides online German language courses and digital resources. Our platform is hosted by Thinkific Labs Inc., a Canadian company that provides us with the online course creation and management system.
2. Information We Collect
When you use our site or sign up for a course, we may collect the following types of information:
a. Personal Information
Name
Email address
Phone number (if voluntarily provided)
Billing address (for paid courses)
Payment information (handled securely by third-party payment processors)
b. Usage Data
Pages visited
Time spent on pages
Course progress and completion data
Device type and browser
IP address and location
c. Third-Party Data (e.g., Meta Ads)
If you click on a Meta (Facebook/Instagram) ad, we may track your visit via a pixel or UTM parameters to improve our marketing performance and understand user behavior.
3. How We Use Your Information
We use your information to:
Deliver and manage your course experience
Communicate with you via email (e.g., updates, support, reminders)
Send promotional offers and newsletters (you can unsubscribe anytime)
Improve our website and course structure based on user analytics
Comply with legal requirements
4. Third-Party Services
We use the following services that may process your data:
Thinkific – Our course platform, responsible for user accounts, course access, and hosting.
Stripe / PayPal – Secure payment processing.
Meta (Facebook & Instagram) – For marketing and retargeting via tracking pixels.
Google Analytics – To analyze site usage.
Email Marketing Tools (e.g., MailerLite or ConvertKit) – For newsletters and updates.
These third parties have their own privacy policies, which we recommend reviewing.
5. Data Storage & Security
Your data is stored securely on Thinkific servers and protected by encryption and access controls. Payment information is never stored on our servers—it is handled by secure third-party payment providers.
We take all reasonable steps to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (Under GDPR)
If you are located in the EU, you have the following rights:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Object to certain data processing activities
File a complaint with your local data protection authority
To exercise your rights, contact us at: [email protected]
7. Cookies
We use cookies to enhance your experience, track course progress, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.
8. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide services. After that, your data may be archived or deleted unless otherwise required by law.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website after changes implies your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: